[wellylug] Major issue

[Glen Ogilvie]

I've been using their cable service for years, and only had very 
occasional outages, all of which have been resolved by them within a few 
hours.  One such outage, I called them and they confiremed they had a 
problem.

They offer a static IP address (wonderful for hosting your own stuff).  I 
consider their cable service the only way to go for heavy internet users. 
10GB internatial, 100GB national per month at 256kb/s. (about 40KB/s) 

I have to admin that I don't use their email or web hosting, and basically 
don't ask them for help, because it just works.

Cheers
Glen Ogilvie
http://www.linuxworld.net.nz



> Jamie
> 
> I completely understand and endorse your decision to cancel the
> TelstraClear account.  
> 
> Granted, there was an unpleasant side-effect, but after having had
> months of persistent and costly problems with the company myself, in
> your position I would have done anything to ditch their service, and sod
> the consequences.
> 
> If anybody out there is considering a move to TelstraClear, I strongly
> suggest you avoid them.  If you're with them already, the cable internet
> is nice, but I pray you don't have problems that force you to deal with
> their call centre.  And good luck if you ever want to leave -- it took
> me months to get them to cancel my account and stop sending me bills.
> Only CC-ing my letters to the Consumers Institute got action.
> 
> I'm not alone here -- a bunch of people I work with have had similar
> problems.  
> 
> Cheers
> Tony
> 
>  -----Original Message-----
> From: Jamie Dobbs [mailto:jamie.dobbs at orcon.net.nz] 
> Sent: Monday, 10 November 2003 9:26 a.m.
> To: wellylug at lists.naos.co.nz
> Subject: [wellylug] Major issue
> 
> 
> I have closed my personal account with Paradise.net due to their
> increasing unreliability. The account deletion took place today but
> there has been a mjor side-effect : The wlug at paradise.net.nz email
> address has also been deleted I wil be seeking an alternative email
> address with a better provider today (most likely Orcon) and will advise
> when this has been done.
> This will mean though that we wil have to update the email address
> anywhere that it is published as at the moment we look like a complete
> bunch of wallies.... thanks to Paradise.net!
> it also concerns me that they may at any time also remove our web-space
> so we may need to find alternative hosting for this as well.
> 
> Jamie
> 
>