[wellylug] Major issue

Martin Wehipeihana martin at actionit.co.nz
Tue Nov 11 10:10:24 NZDT 2003


Glen Ogilvie wrote:
> I've been using their cable service for years, and only had very 
> occasional outages, all of which have been resolved by them within a few 
> hours.  One such outage, I called them and they confiremed they had a 
> problem.
> 
> They offer a static IP address (wonderful for hosting your own stuff).  I 
> consider their cable service the only way to go for heavy internet users. 
> 10GB internatial, 100GB national per month at 256kb/s. (about 40KB/s) 
> 
> I have to admin that I don't use their email or web hosting, and basically 
> don't ask them for help, because it just works.

I've used cable since I arrived in Petone (late 99). I've had 3 major 
outages. The last two were last month, both related to my COM21 cable 
modem (basically it died, was resurrected and then died again a week 
later). It took them 3 days to sort out and send me a new modem.

I choose TC cable (or Saturn as it was) because of the static IP address 
and because they werent Telecom.

Martin






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