[wellylug] (OT) Unable to reach anything but orcon servers on bitstream

[Simon .]

My apologies for the non-linux nature of this post.

I think I'm hooked up with Bitstream at home now... I'm not 100% sure, and 
if you've been waiting for over a month like I have, you'd be sceptical too.
My internet connection was severed at about 15:30 on Tuesday, and my ADSL 
router would only synchronise, but was unable to send ATM packets.

This changed when I came home last night, and now I'm able to send ATM 
packets, yet I'm not able to access anything but orcon servers.

Below is an email I've sent to orcon, but their helpdesk is insanely 
understaffed at the moment. The email has been edited to protect the 
innocent.

If anyone can let me know what the problem might be? I have a feeling my 
account isnt set up properly on the gateway server, and wont let me access 
anything further.

If I try a traceroute to google, it gets as far as the gateway, and then no 
further.

Cheers,
Simon Antliff

---------- Forwarded message ----------
Date: Wed, 24 Nov 2004 18:58:31 +1300 (NZDT)
From: Simon Antliff <REMOVED>
To: support at orcon.net.nz
Subject: Unable to reach anything other than DNS/mail server

Hello,

I rang the Helpdesk yesterday, and left a message regarding my ADSL 
connection
not being able to send anything over ATM. I havent heard back about this.

Well, this afternoon I find that I am now able to properly connect my ADSL
router to the ISP and my routers diagnostic tests all come back as a pass.

I assume that I have been moved to Bitstream, since I now connect at a lower
rate than before (320 now, versus 2000 yesterday).

However, I cannot access anything outside of Orcon, such as google.com. 
Pinging
google reveals that it is unreachable. So is anything else, other than
219.88.240-246.XXX and I can also ping 210.55.12.1 and 210.55.12.2 which I'm
using as DNS servers.

The gateway that I'm using (was assigned by DHCP) is 219.88.242.171

I am able to use email, since smtp.orcon.net.nz is 219.88.242.10.


If I try to ping www.orcon.net.nz I get the following: