[wellylug] depeer

Tony Wills ajwills at paradise.net.nz
Thu Feb 24 13:24:42 NZDT 2005


At 11:54 24/02/2005, Michael Dittmer wrote:

>...
>I've got off the phone to TC. Their customer services is not happy because
>lots of people are ringing up complaining. Serves them right if you ask me -
>although I do feel sorry for the customer services people taking complains
>when it's not "their" fault.

That's what complaints departments and public relations are for - to shield 
the organisation from the public (not to help or inform the public).  If 
you want to make some real noise about it find out the contact details for 
their CEO etc (ask their help line :-)  


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