[wellylug] Looking for an ISP recommendation
pete at marchingcubes.com
Tue Jan 25 23:39:21 NZDT 2005
No, you expect to get what they say you are paying for - which in most
cases is a reliable internet connection.
If they want to advertise their service as being prone to outages,
subject to poor latency and throughput due to them overselling the
bandwidth they pay for, tell you upfront their helpdesk is understaffed
by braindead minimum-wage monkeys, and basically tell you upfront they
are going to supply you with a ratshit service but thats the best they
can do on the minimal profits they are able to squeeze out of the
market - well, maybe it would be another story.
However, if theyre going to make representations of competence and
quality at a low price, I don't see why you shouldn't damn well hold
them to it.
I mean, if I pay for a steak and cheese pie and they give me mince, you
bet your ass i'll complain.
>FFS. good lord.
>So you are talking about $20 a month.
>Or about 2 Mince Pies a week.
>So you are connecting to this amazing thing called The Internet, where
>you can gain access to unlimited information, get in touch with friends,
>and create your own homepage for the world. Hell, it even faciltated a
>alternative computer operating system that they call Leenucks..
>And the issue is about people who provide you something that you pay
>about 2 Mince pies per week worth of dosh....
>WTF do you expect for 2 mince pies? Red Carpet? Backrubs? The whole 9
>Something makes me think that we seriously undervalue The Internet, and
>it is that which will cause the death of it as we know it.
>Now I agree that 3 hours is unacceptable, but hey, sometimes I have to
>wait a little while at the dairy too.
>On Tue, 2005-01-25 at 14:04 +1300, Nick Jensen wrote:
>>On Tue, 25 Jan 2005 13:41:06 +1300, Jeremy Naylor
>><jeremy.naylor at r2.co.nz> wrote:
>>>Anyway, have you tried Slingshot? A friend of mine used to use their
>>>dialup service, and he told me is was pretty good.
>> I just tried Slingshot dialup, and immediately left them. Their
>>connections were OK, but their service was bad enough I decided I
>>didn't want to deal with them any more and moved to Orcon. Over a
>>period of a week (that's how long they give you as a trial, after
>>which you can get your money back) I spent over 3 hours on hold with
>>them trying to connect and then disconnect - and had 2 polite people
>>and 3 rude ones at the other end.
>> Orcon has had me connected after a total of 20 minutes talking to
>>them, and I didn't have to go to the post office to pay my bill - they
>>just connected me and I'll pay by DD later on.
>> Unfortunately both have a 3-month pay-in-advance policy, but that's not so bad.
>> I moved from Paradise which has a 28 day payment cycle, which meant I
>>never knew when my payment was going to come out of my account, as
>>well as fitting an extra billing month into the year. They also only
>>gave me 250 hours instead of a true flat rate - which I admittidly
>>never reached but it was often on my mind.
>> Anyway, all this is only dialup, so possibly doesn't help too much
>>with regard to ADSL connections.
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