[wellylug] piracy - was: Re: broadband recommendations, etc

[Mark Foster]

> i was making sure everyone knew that xnet is one of the few isps that
> bothers to enforce that part of their terms and conditions.
>
> i have spoken to a guy who worked for 2 major NZ ISPs, and his job
> involved ignoring emails like that.
>
> http://www.geekzone.co.nz/forums.asp?ForumId=49&TopicId=14547

Cheers for the URL.

I suspect that varying ISPs have varying degrees of 'response standard' on 
this sort of thing - whether its simply because they have to triage the 
inbound complaints they receive (I personally would deal with DDoS first; 
Virus distribution Second; Spam third...) and don't have the manning to go 
down to the nitty gritty, or for some other reason.

See also http://www.techdirt.com/articles/20070802/020111.shtml

See also http://www.scoop.co.nz/stories/SC0708/S00005.htm .


I actually would generally advocate the 'notice-and-notice' process laid 
out - but see the arguments either way.  I do however agree very strongly 
with the assertion that the ISP is only the provider of the communications 
medium, and that it is not their job to police its use.  And that, i 
expect, is the justification for _not_ responding to the MPAA/RIAA type 
'takedown notices'.

That all said, it is usually pretty damn obvious when a customer is 
breaking the law, and if the ISP chooses to work within its T&C to address 
that, then good for them.

On the whole I definately see the merit in the posts in that Geekzone 
thread that originated from Xnet staff, and don't see that their attitude 
should change anyones mind around what ISP to join....  whilst there is 
one particular line in their T&C that does cause eyebrows to raise a 
little, on the whole I'm pretty satisfied with their 'best-efforts' 
attitude and the fact that their service has always been pretty good.

Mark.