[wellylug] Machines with OS pre-installed
Richard Hector
richard at walnut.gen.nz
Tue Apr 22 10:28:07 NZST 2008
On Tue, 2008-04-22 at 08:52 +1200, John Durham wrote:
> I just went through a difficult situation with a customer who has an
> almost new Lenovo PC with Vista.
>
> After a few weeks he noticed his Skype connection no longer worked. The
> cause was internal breakdown of Vista files. Regrettably, his system
> came without a system CD. He is facing the cost of buying one because of
> the provider's unethical behavior.
My laptop came with a utility to create restore DVDs[1] - I used that
before blowing it away.
If it didn't come with that, take it back under warranty. If it did,
claim you didn't get a chance to run it yet and take it back anyway :-)
Then run the utility, then blow it away :-)
Hit them in the pocket as hard as you can, to make it not worthwhile
saving a few cents on a recovery disk.
Richard
[1] 2 DVDs for just the OS! WTF?! The first debian _CD_ has a whole
bunch of useful apps as well ...
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