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<DIV><SPAN class=327084321-09112003><FONT face=Arial color=#0000ff
size=2>Jamie</FONT></SPAN></DIV>
<DIV><SPAN class=327084321-09112003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=327084321-09112003><FONT face=Arial color=#0000ff size=2>I
completely understand and endorse your decision to cancel the TelstraClear
account. </FONT></SPAN></DIV>
<DIV><SPAN class=327084321-09112003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=327084321-09112003><FONT face=Arial color=#0000ff
size=2>Granted, there was an unpleasant side-effect, but after having had months
of persistent and costly problems with the company myself, in your position I
would have done anything to ditch their service, and sod the
consequences.</FONT></SPAN></DIV>
<DIV><SPAN class=327084321-09112003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=327084321-09112003><FONT face=Arial color=#0000ff size=2>If
anybody out there is considering a move to TelstraClear, I strongly suggest you
avoid them. If you're with them already, the cable internet is nice, but I
pray you don't have problems that force you to deal with their call
centre. And good luck if you ever want to leave -- it took me months to
get them to cancel my account and stop sending me bills. Only CC-ing my
letters to the Consumers Institute got action.</FONT></SPAN></DIV>
<DIV><SPAN class=327084321-09112003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=327084321-09112003><FONT face=Arial color=#0000ff size=2>I'm
not alone here -- a bunch of people I work with have had similar problems.
</FONT></SPAN></DIV>
<DIV><SPAN class=327084321-09112003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=327084321-09112003><FONT face=Arial color=#0000ff
size=2>Cheers</FONT></SPAN></DIV>
<DIV><SPAN class=327084321-09112003><FONT face=Arial color=#0000ff
size=2>Tony</FONT></SPAN></DIV>
<DIV><FONT face=Tahoma><FONT size=2><SPAN class=327084321-09112003><FONT
face=Arial color=#0000ff> </FONT></SPAN></FONT></FONT></DIV>
<DIV><FONT face=Tahoma><FONT size=2><SPAN
class=327084321-09112003> </SPAN>-----Original Message-----<BR><B>From:</B>
Jamie Dobbs [mailto:jamie.dobbs@orcon.net.nz] <BR><B>Sent:</B> Monday, 10
November 2003 9:26 a.m.<BR><B>To:</B>
wellylug@lists.naos.co.nz<BR><B>Subject:</B> [wellylug] Major
issue<BR><BR></DIV></FONT></FONT>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV><FONT face=Arial size=2>I have closed my personal account with
Paradise.net due to their increasing unreliability. The account deletion took
place today but there has been a mjor side-effect : The <A
href="mailto:wlug@paradise.net.nz">wlug@paradise.net.nz</A> email address has
also been deleted I wil be seeking an alternative email address with a better
provider today (most likely Orcon) and will advise when this has been
done.</FONT></DIV>
<DIV><FONT face=Arial size=2>This will mean though that we wil have to update
the email address anywhere that it is published as at the moment we look like
a complete bunch of wallies.... thanks to Paradise.net!</FONT></DIV>
<DIV><FONT face=Arial size=2>it also concerns me that they may at any time
also remove our web-space so we may need to find alternative hosting for this
as well.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Jamie</FONT></DIV></BLOCKQUOTE></BODY></HTML>