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<DIV><FONT face=Arial size=2>And I have sent this reply to Paradise.net's
'helpdesk':</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV>
<DIV><FONT face=Arial size=2>Thanks for nothing! </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>This is yet another example of the abysmal service
that Paradise.net now has, and quite frankly I'm pleased to be rid of it. I will
be advising all of my friends and business acquaintances not to deal with
Paradise.net or other Telstra/Saturn related companies now or in the future for
fear that they might get treated in the same way as we just have been.
</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Luckily I have been able to organize alternative
hosting reasonably quickly but must say that the way this has been handled
by Paradise.net is quite shocking and extremely unprofessional.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>(I was tempted to say more but controlled myself
reasonably well I think as I didn't even question their parantage or mental
capacity!)</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>- Jamie -</FONT></DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">-----
Original Message ----- </BLOCKQUOTE></DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=jamie.dobbs@orcon.net.nz href="mailto:jamie.dobbs@orcon.net.nz">Jamie
Dobbs</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=wellylug@lists.naos.co.nz
href="mailto:wellylug@lists.naos.co.nz">wellylug@lists.naos.co.nz</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, November 19, 2003 12:49
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [wellylug] Paradise suck</DIV>
<DIV><BR></DIV>
<DIV><FONT face=Arial size=2>Had this response from Paradise to a further
email I sent them regarding the email debarcle(sp?):</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>---</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV>
<DIV><FONT face=Arial size=2><SPAN class=421245222-18112003>Hello Jamie
Dobbs,</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=421245222-18112003></SPAN></FONT> </DIV>
<DIV><FONT size=2><SPAN class=421245222-18112003><FONT face=Arial>On your
jamiedobbs account is listed the </FONT><A
href="mailto:wlug@paradise.net.nz"><FONT
face=Arial>wlug@paradise.net.nz</FONT></A><FONT
face=Arial> address. </FONT><A
href="mailto:lug@paradise.net.nz"><FONT
face=Arial>lug@paradise.net.nz</FONT></A><FONT face=Arial> is a alias on your
finished account.</FONT></SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><SPAN class=062183304-14112003><FONT face=Arial size=2>The website
</FONT><A href="http://wlug.paradise.net.nz"><FONT face=Arial
size=2>http://wlug.paradise.net.nz</FONT></A><FONT face=Arial><FONT
size=2> is currently still active<SPAN class=421245222-18112003> and
is due to finish tonight. You may want to transfer this to another
account or hoster.</SPAN></FONT></FONT></SPAN></DIV>
<DIV><SPAN class=062183304-14112003><FONT face=Arial><FONT size=2><SPAN
class=421245222-18112003></SPAN></FONT></FONT></SPAN> </DIV>
<DIV><SPAN class=062183304-14112003><FONT face=Arial><FONT size=2><SPAN
class=421245222-18112003>You may wish to call our customer services team to
get a full run down of what was associated with this
account.</SPAN></FONT></FONT></SPAN></DIV>
<DIV><SPAN class=062183304-14112003><FONT face=Arial><FONT size=2><SPAN
class=421245222-18112003></SPAN></FONT></FONT></SPAN> </DIV>
<DIV><SPAN class=062183304-14112003><FONT face=Arial><FONT size=2><SPAN
class=421245222-18112003>---</SPAN></FONT></FONT></SPAN></DIV>
<DIV><SPAN class=062183304-14112003><FONT face=Arial><FONT size=2><SPAN
class=421245222-18112003></SPAN></FONT></FONT></SPAN> </DIV>
<DIV><SPAN class=062183304-14112003><FONT face=Arial><FONT size=2><SPAN
class=421245222-18112003></SPAN></FONT></FONT></SPAN> </DIV>
<DIV><SPAN class=062183304-14112003><FONT face=Arial><FONT size=2><SPAN
class=421245222-18112003>This to me is further proof of the crap service that
Paradise.net now give - they are closing the website tonight for no apparent
reason and if this is a show of their 'service' I'd advise any Wellylug people
still using them to move quickly before you too get shafted by another
corporate giant
(Telstra).</SPAN></FONT></FONT></SPAN></DIV></DIV></BLOCKQUOTE></BODY></HTML>