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<br/>> Other than the use cases I've already mentioned, my experience of
<br/>> non-technical users is they would rather gnaw off their own arms than change
<br/>> the way they access their PC's. They know just enough in order to turn on the
<br/>> pc, get to the tools they regularly use and where their "stuff" is kept.
<br/>> Change the slightest detail and they are all at sea, prompting the support
<br/>> calls we've all received (no doubt). Optimism definitely has it's place,
<br/>> though :)
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This is exactly right IMHO... this is why Mac/iPad/Android tablets are becoming so prevalent.
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The other category of users - the hardcore gamers have to have Windows in any event as the software is not available for Linux (yet).
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Only when there is a software imperative that requires Linux will it become mainstream - this is most unlikely to happen because we insist on the code being open - and compilable on any platform.
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We are the tinkerer minority :-) and hard to see how/why that should change. We have needs that others don't have - we want to be able to get to the engine room and see all the moving parts. Most folks just want it to work.
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