[wlug_org] DSE & Linux

[Jamie Baddeley]

Umm. Summarising what? to who?

On Tue, 2004-04-20 at 13:27, Wood Brent wrote:
> Gidday all....
> 
> Decided I'd flick this on to the LUG. Apologies to those who'll get two copies,
> one from each list, but I figured the first notice should be to both.
> 
> It is an excerpt of a message from a DSE mgr in Auckland, regarding DSE support
> for the installfest.
> 
> Perhaps, once the 'fest is out of the way, & Jamie B. has done his "What is
> Wellylug" presentation & we have Damon's guidelines regarding etiquette, we
> could put out a flyer summarising this which DSE could pass on to customers
> interested in Linux?
> 
> 
> DSE is pretty well committed (due to new licencing issues with an alternative
> OS) to using Linux & supporting it's use, and will be promoting it as a viable
> alternative. Hopefully WLUG will be able to be involved in this in the Wgtn
> region.
> 
> This stance from a retailer like DSE could have a major impact on the way the
> general public perceive Linux, and it's viability/credibility.
> 
> 
> With the interest in the involvement of WLUG in
> commercial/political/evangelical roles recently expressed on the lists, I
> figured this should be made open for discussion.
> 
> 
> If people think it more appropriate that the discussion is restricted to
> wlug_org, rather than wellylug, post there instead, or say so, & we'll keep the
> org list flowing :-) 
> 
> 
> 
> Any comments?
> 
> 
> Brent Wood
> 
> 
> 
> 
> +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
> ...
> 
> Sorry, should have explained that Carl Whiteman is our southern area manager. 
> Carl is keen to have his Wellington team support Wellington LUG. We would be 
> particularly interested in looking at some way some of the LUG members could
> get 
> together with our store staff and provide some basic Linux exposure or
> training. 
> Carl's comments were very valid - "everyone knows Microsoft, very few know 
> Linux". Also, Carl mentioned that from time to time we do run into issues with 
> customers at store level where they simply do not have the knowledge. In most
> of 
> these issues, customers are happy to wait for our Auckland support office to
> get 
> back to them but it would be nice to be able to direct customers to join LUG or
> 
> get help from LUG members. 
> 
> Ideally, I'd like to think that the DSE retail channel could end up supporting
> and being supported by a local LUG. I think this is an ideal opportunity for us
> to experiment in the Wellington region and see how DSE and Wellington LUG can
> work together for our mutual benefit. Please don't get me wrong, were
> definitely not looking to offload Linux problems to LUG's - we are looking at
> ways we can help LUG's and draw from their experience and perhaps spark the
> Linux bug among a few more DSE staff members.
> 
> ...
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