[wellylug] new hard disk problems

[jumbophut]

On Mon, 21 Jun 2004 10:23:46 +1200, Brenda O'Hagan wrote:
> 
> i've had a seagate fail after 18 months, with only a 1 year warruny.
> 
> i told the retailer this was covered under consumer guaruntees, and if they
> didnt' agree i'd see them at a disputes tribunal - hard drive was replaced
> the next day..
> 
> These paid for warruntees are a con - your covered under law anyways.
> 

For cowardly souls like myself, a paid-for warranty does have some advantages.  

1) I don't have to ring and threaten the retailer (yes, they should
just repair/replace without a threat, but it doesn't work that way in
practice).

2) If the retailer calls my bluff, I don't have to show up at a small
claims hearing with a carefully prepared case.

It's definitely a compromise to buy such a warranty, but they do have
some value for me.

Horses for courses.

Tony