[wellylug] computer bits in wellington

[Phillip Hutchings]

On Tue, 16 Nov 2004 16:53:45 +1300, Templeman Colin
<colin.templeman at nzpost.co.nz> wrote:
> I tried Ascent on a colleague's recommendation and for pretty much the reasons already cited.
> I ended up getting a major run around over replacement of a faulty firewall/router.  After a month of being messed around, it necessitated a personal visit to secure my money back, despite assurances to the contrary :(
> This incident of poor service has unfortunately just been repeated when another colleague had trouble getting replacement for faulty RAM modules.  His home machine was out of action for three weeks.
> Needless to say I cannot recommend them, and suggest other local vendors (if indeed they have to be local).  YMMV.

Last time I had to return a product it was because generic RAM
wouldn't work in my iMac. They were quite good about it and I could
get alternative RAM without a problem (other than the price
difference).

I've got several products from Ascent and I've never had any problems
with them, though I do make a point of going in person when I return
stuff. It works better whoever you're dealing with ;)

-- 
Phillip Hutchings
http://www.sitharus.com/
sitharus at gmail.com / sitharus at sitharus.com