[wellylug] Good Practice and Policy

[Lindsay Hunter]

Thanks for that Jethro.  I work on the principle that if you cannot 
describe it, it might be too hard to do.  And I agree, there is some 
need to allow for variation in environment and intent. If I had someone 
else's guide, that had worked some place, I would use it as the starting 
point for the new location. 

Wish me good fortune.

Lindsay

Jethro Carr wrote:
> On Fri, 2008-02-22 at 17:22 +1300, Lindsay Hunter wrote:
>   
>> I need a guide to a good practice/policy document suitable to for 
>> ordinary desktop users to access when they need to know stuff like where 
>> files go in this outfit, who is doing backup, what are the preferred 
>> practices regarding turning pcs off at night, weekends, lunch hour, 
>> etc.Most voluntary organiosations I know have quite a high turnover, and 
>> training is often skimped due to lack of availability.  Anyone done this?
>>
>> I am not talking about one of those policy manuals which is intended to 
>> lay down the law, and be used to discipline someone for looking at the 
>> wrong stuff on the internet, or not checking the av on a daily basis.  I 
>> am looking for a useful guide.
>>     
>
> Not much use even if someone did have such a guide - the polices will
> vary a lot depending on the site and the way their computers are setup.
>
> If you want suggestions for one:
>
>
> POWER MANAGEMENT
>
> - turn off computers at end of the day
>
> - setup the computer's power management to do auto-standby after an hour
> or so, and turn the screen off after 30mins. Set the computer to
> hibernate after 2 hours.
>
> I've found that some users get a bit annoyed if the screen goes off in
> less than 30mins.
>
> - Make the power button on the front shutdown the computer, so you can
> say "push this button at the end of the day". Doesn't get any simpler,
> especially if you're dealing with staff with very low computer skills.
>
>
> BACKUP
>
> Create a list of all the staff who need to do anything regarding the
> backup, and delegate a secondary staff member who has todo it if the
> main person is away.
>
> If staff keep forgetting, make a printout they have to sign off each day
> for the backup, and stick it by the door.
>
>
> FILE STORAGE
>
> Will depend on the organisation. Most likely you want all the docs on
> the server, so say "files must be stored in network drive X:/" or
> whatever.
>
>
> INTERNET USAGE POLICY
>
> I know you said you don't need one of these, but it does make good sense
> to create one and have it with the document. Otherwise one will never
> get written until someone does something inappropriate.
>
>
>   
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>
>
>   

-- 
Lindsay Hunter
Computer Solutions
021 341 232
(4) 934 1702