[wellylug] Setting up Dial Up Connection on TelstraClear

[Jethro Carr]

On Sun, 2008-05-18 at 22:03 +1200, Rob and Carla wrote:
> This is right at the low end of basic questions to be asking but...
> I'm trying to set up a dial up internet connection on TelstraClear
> with Ubuntu 8.04.    While they don't officially support Linux,
> TelstraClear do have help file for Linux which was written in 1998 and
> makes quite a read.  
>  
> The Ubuntu instructions at
> https://help.ubuntu.com/8.04/internet/C/modem-connect.html say that I
> 'simply' need the ISP Phone Number; Username; Password; Domain Name
> Server (DNS) addresses.  However, having made my best guess at these
> things the modem doesn't even attempt to dial.  It's a laptop, but I
> bought an external modem thinking that would sort it out.  It has a
> serial cable so I've tried plugging it in via a serial to USB
> converter and with a converter to plug it into the serial printer
> port.  I need to confirm that I have the right DNS number, but I don't
> think that would stop it dialling if it's wrong.  I guess it hasn't
> found the hardware.

You don't need to worry about the DNS, the DNS should be automatically
assigned to you once you establish a connection.

It sounds like the modem is not dialing at all, most likely a driver
issue, but possibly incorrect configuration.

Please run the following command in the terminal and email back the
results:
sudo wvdialconf /tmp/wvdial.conf

That command is a utility for the wvdial program which is a text-based
modem dialer. It makes it easy for people on this list to see if your
modem is even discovered.

There's also another command we can run, to make sure the USB serial
adaptor is being detected.

Please unplug, wait 5 seconds, then plug in the serial adaptor again.
Then run the following command in the terminal:
sudo tail -n20 /var/log/syslog

And then email the output back. :-)

regards, 
-- 
Jethro Carr

www.jethrocarr.com
www.jethrocarr.com/index.php?cms=blog

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