[wellylug] local Ubuntu tech support/hardware help

[Anton]

2009/3/25  <tara_robertson at yahoo.com>:
> I'm not able to use the wireless router (D-Link DIR-300) that we set up at home.  My partner is able to connect using her Mac, but the only way I can get internet is by plugging in directly to the cable modem.  Neither wireless or a wired connection through the wireless modem works.  After talking to D-Link support they suggested that I needed to reinstall the network adapter.  After reading the support forums, I only vaguely know what this means.


The Dlink support response is a red-herring intended to at least make
it seem like they have support :)

It sounds to be that either Ubuntu doesn't have drivers for your
wireless network adapter, or it didn't detect it properly, or that
maybe the configuration isn't quite right for your wireless network.

Does the network manager thingamajig (apologies for the technical
language) show a wireless adapter? If not, it's a driver/detection
problem.

If it does have an adapter listed, can you see your wireless network?
If so, what happens if you try to connect?

Wireless is one unfortunately area where things aren't always as
smooth as they should be.

-- 
Cheers
Anton