[wlug_org] First draft of WellyLUG rules and guidelines
Tony Wills
wlug_org@lists.naos.co.nz
Thu, 06 May 2004 18:56:44 +1200
How about:
Guidelines
These guidelines are for things like how to avoid unnecessary conflict.
They are by their nature optional but are designed to help facilitate
smoother interpersonal relations.
1. Keep all commentary civil, and be courteous.
[Constructive criticism in the spirit of genuine dialogue is
welcome, but insults directed towards other members will not be
well received.]
3. Some people are interested in the political aspects of free and
open source software. Others are more interested from a hobbyist
perspective. The LUG embraces both.
4. If you are in serious conflict with someone by e-mail, take a deep
breath and wait an hour or sleep on it before replying!
Keep in mind the following:
* It's a much better feeling to resolve a conflict in a way that
improves the relationship you have with your fellow members,
which benefits everyone including yourself.
* Look beyond short term frustrations to the longer term future of
the group.
* Sometimes people might have a bad day. Forgive them.
* Clarify individual perceptions involved in the conflict. You
can't solve a problem if you don't know what it is about. Sort
the parts of the conflict - ask what it is about. Avoid ghost
conflicts - get to the heart of the matter and avoid side
issues. Clarify what, if any, values are involved. If you pause
to think about it, you may recognise that the parties involved
need each other to be most effective in forming a healthy LUG
community. Additionally, clarify your perceptions of the other
party. Avoid stereotyping. Listen carefully. Recognise the
other's needs and values. Empathise - ask why they feel the way
they do. Clear up misconceptions you may have of them.
========
Whatever the guidelines, I think they should be posted to people when they
initially signup, and maybe one a month to the group as a FAQ type posting.
These are guidelines not "rules", I wouldn't expect anyone to take it upon
themselves to be "enforcers".
Basically self policing (like your conscience). Otherwise go for a
moderated group and have someone to filter messages. (If individuals jump
on others for transgressions it often just exacerbates the problem, best
not done in the mailing list)