[wellylug] Info for TelstraClear Cable users - Plan changes

[Jason aladellocchio]

I'm less than impressed with the move they made to the new plans. I tried to
go from my old 5gig 2mb/256k plan to the new 10gig 2mb/2mb ones and it's
been an exercise in pain. I had my netconnection cut off for 4 days. During
this time events such as me being assigned a new IP that had *already* been
given to another customer occurred. Each tech I talked to gave me fresh
excuses and blaimed my pc before finally being forced to accept it was their
end after I showed them it not working when connected to multiple pcs. Even
now it's still stuffed up - I'm not being shown my current traffic usage on
the data usage page so I can't tell how much I've got left this month.

For all of this there have been no appologies or offers of some sort of
compensation. I've just about had enough. I now thanks to that have a woosh
connection as a backup and will be going over to Orcon/Telecom when I next
move flats.

-Jason

On 11/18/05, David Antliff <dave.antliff at paradise.net.nz> wrote:
>
>
>
> On Fri, 18 Nov 2005, Ian Beardslee wrote:
> > And further to the below announcement, I phoned up to ask about it today
> > and it seems like that early next year people will be moved from the
> plans
> > with the 1/10 split whether they want a new plan or not.
>
> Does that mean I would be forced off my glorious 256kbps/10GiB plan onto
> one of these crummy new ones? Nooooo....
>
> But then again, I'm moving in a week to non-cable-land so I don't really
> care. But it's nice to think I might have had reason to be upset...
>
> --
> David.
>
>
> --
> Wellington Linux Users Group Mailing List: wellylug at lists.wellylug.org.nz
> To Leave: http://lists.wellylug.org.nz/mailman/listinfo/wellylug
>
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